Online Store

General FAQ's

12 articles in this collection
Written by Sarya Shawa and Kimi

How do you measure your clothes?

Written by Kimi
Updated over a week ago

Where do our clothes come from?

details about the source of our clothes and where do they come from

Written by Sarya Shawa
Updated over a week ago

Can I sell or donate my clothes to you ?

Written by Kimi
Updated over a week ago

What is the condition of an item?

Written by Kimi
Updated over a week ago

Shipping & Return

When will I get a tracking code?

Written by Kimi
Updated over a week ago

Shipping Threshold & Fees

Written by Kimi
Updated over a week ago

How do I return an Item?

Written by Kimi
Updated over a week ago

When will I receive my order?

Written by Kimi
Updated over a week ago

Order Issue

My package did not arrive.

Written by Kimi
Updated over a week ago

Why was my order cancelled and refunded?

Written by Kimi
Updated over a week ago

One or more items are missing.

Written by Kimi
Updated over a week ago

There is an incorrect/damaged item in my package.

Written by Kimi
Updated over a week ago